| Terms of Business GENERAL The
acceptance of this catalogue includes the acceptance of the following terms and
conditions. In the event of your official order forms containing special printed
conditions, it is understood that such conditions are only binding in so far as they are
not at variance with the terms and conditions contained herein. No variation to these
terms and conditions of sale is permitted unless such variation has been authorised in
writing by the proprietor of concrete-equipment.co.uk. Reference herein to goods shall
include all goods and services sold to you. DRAWINGS
AND SPECIFICATION All drawings
and specifications, dimensions and weights provided by us are approximate unless otherwise
stated. Therefore, we accept no liability for damage or injury arising from any error or
omission in the data provided. PERFORMANCE Any
performance details given by us are based upon our experience and are such as we expect to
obtain on test. We accept no
liability for any failure to achieve stated performance figures unless the performance
data has been confirmed in writing by the proprietor of concrete-equipment.co.uk. You
assume responsibility for the capacity and performance of the goods being sufficient and
suitable for your purpose. DESPATCH Any times
quoted for despatch are from the receipt by us of an order to proceed. Elapsed times of
despatch are submitted without liability for delay however occasioned, but every effort
will be made to achieve them. DAMAGE/LOSS
IN TRANSIT/NON DELIVERY/LATE DELIVERY It is your
responsibility to inspect the goods promptly on arrival. Any claims for damage,
non-delivery, loss in transit or late delivery must be made within 4 days of receipt. When signing
for your consignment, it is your responsibility to check that the number of parcels being
delivered corresponds with the number of parcels stated on the consignment note. If not,
the note should be amended accordingly before signature. If the
consignment is being delivered later than specified, it is your responsibility to write
the time of receipt on the consignment note. If there is
any apparent damage to the parcel, it is your responsibility to annotate the consignment
note accordingly. GUARANTEE Should any
defects develop under proper use of the goods supplied within a period of 12 months after
delivery as a consequence of design, materials or workmanship then we will make good by
repair or replacement any such defect providing the defective goods are returned to us
promptly. All goods
must be adequately packaged. Under no circumstances should goods to be returned without
prior arrangement. We shall not
be liable in anyway for consequential damage or loss or injury resulting from: i defects in
goods supplied ii
differences in performance to specification iii Failure
on the part of our employees and sub-contractors COMPLAINTS You are
specifically required to examine the goods within 4 days of the Advice Note date and any
complaint regarding faulty goods must be made in writing prior to the expiry of 7 days
from the Advice Note date and should be accompanied by samples to illustrate the fault. We
shall have the option of replacing or crediting the value of goods in respect of which we
accept a complaint and thereby terminate our liability. We cannot be held responsible for
charges incurred by you in attempting to rectify or modify goods without our written
agreement. Any pricing
or carriage queries must be reported within 4 days of the date of invoice. No credits will
be raised outside of this time period. RETURNS
AND HANDLING CHARGES Requests by
you to return standard stock items to us will be accepted subject to a handling charge if
all of the following criteria are met: i the goods
are unused and are sourced from the CONCRETE-EQUIPMENT.CO.UK catalogue ii the goods
are in good order iii the goods
were invoiced within 28 days of the date of return iv carriage
is organised by us v the return
includes a completed goods return note Handing
charges will be levied as follows: i goods
invoiced within 14 days of the date of return will be subject to either a 15% handling
charge or £20 whichever is the greater ii goods
invoiced between 15 and 28 days of the date of return will be subject to either a 25%
handling charge or £20, whichever is the greater All goods
must be adequately packed and clearly labelled: CONCRETE-EQUIPMENT.CO.UK
LTD, For the
avoidance of doubt, returned goods will only be accepted if the above requirements are
met. CONCRETE-EQUIPMENT.CO.UK cannot accept responsibility for returns forwarded by
customers using their own carriers. Under no circumstances should goods to be returned be
given to a local CONCRETE-EQUIPMENT.CO.UK representative. CONCRETE-EQUIPMENT.CO.UK
is unable to accept any return of goods sourced on a customer’s behalf which are non
stock items. Such orders for specially ordered non stock goods are non-cancellable and non
returnable and as such are accepted entirely at the customer’s own risk. LEGAL
CONSTRUCTION The contract
shall in all respects be construed and operated as an English contract and in conformity
with English Law. PRICES All price
lists, quotations and estimates are subject to alteration without notice, and goods will
be invoiced at prices ruling on date of despatch. Carriage and packing will be charged in
accordance with the delivery costs incurred. Prices and charges are listed exclusive of
Value Added Tax, which will be added in line with prevailing legislation. SPECIAL
CONTRACT PRICES When special
contract prices are agreed, we reserve the right to add 5% per month to the invoice price
of any batch which is held on your instructions, or if payment is not made within the
agreed period shown on the quotation. GOODS
SUPPLIED All goods
supplied by us to you remain the property of CONCRETE-EQUIPMENT.CO.UK until the goods have
been paid in full. DEFAULT In the case
of default, you agree to allow us or our agent to enter your premises where the goods are
kept and remove same. You will be responsible to us for all costs incurred in reclaiming
the goods. PAYMENT
TERMS Payment terms
are strictly 30 days Nett. If any sum is not paid on the due date for payment, all sums
then outstanding from you will immediately become due and payable notwithstanding that
such sums would not otherwise be due until a later date. |
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